Frequently Asked Questions
Everything you need to know about upgrading your workspace.
How long does shipping take for standing desks?
Orders are typically processed within 1-2 business days. Delivery times range from 3-7 business days depending on your location, with tracking provided via email upon dispatch.
What is the warranty period for Desky® products?
We offer a comprehensive 10-year warranty on all desk frames and motors, and a 5-year warranty on desktop surfaces, ensuring your investment is protected for the long term.
Do you offer a trial period or returns?
Yes, we offer a 30-day risk-free trial. If you are not completely satisfied with your setup, you can return it within 30 days for a full refund, minus return shipping costs.
Are the standing desks difficult to assemble?
Not at all. Each Desky® comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 30 to 45 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna.
Can I customize the size of my desktop?
While we offer a wide range of standard sizes from 1200mm to 2000mm, we also provide custom desktop solutions for bulk commercial orders. Please contact our support team for a quote.